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If you have a critical data recovery situation and need immediate help, we urge you to
contact us right away. The Critical Response Service is
available 24 hours a day, 7 days a week.
This service is for mission critical data recovery, where the media can be taken to our lab. In the lab, dedicated resources and critical response team members are committed round the clock to your recovery case until its resolution.
This service is available for situations where immediate shipping to one of our labs is not feasible or desirable. A technician can be dispatched to stabilize and analyze the circumstances of your failure. Response is as fast as it takes to catch the next plane to your location. This service is not for everybody but if you have a situation that merits this level of service, we are ready to help.
Our technical team are called on for every kind of situation imaginable from multiple drive multi-Gigabyte and Terabyte RAID servers, Jukeboxes, custom installations and configurations, SQL Database corruption and custom file extraction from corrupted backup sets. Whatever the situation, our technicians are ready to help.