Our Services

Data Recovery & Forensic Services

Everything You Need to Recover Lost Data

When the Loss of critical data presents a crisis, you need to know as soon as possible:

• Can the data be retrieved?
• What can be done to minimize further loss?
• What will it cost?

Of course, you want to know straight away what the prognosis is and whether the cost of recovery is viable when compared to the value of your information. Only you can make that decision and you don't want to be charged excessive amounts to receive unrecoverable, worthless or corrupted data.

If you would like to book in your media or receive a free quotation, please contact us.

Free Assessment

Proactive's completely free estimation includes an analysis of the problem and a quote for the recovery of lost data. Many data recovery companies will charge for this service, while others offer a "free quotation" but make up for it elsewhere. We'll determine the likelihood of successful data recovery so you can objectively assess the value of your data yourself within the scope of our fixed pricing policy.

No Recovery - No Payment

You are only billed when you have approved our quotation and accepted the final result. Quite simply, if we cannot recover your data, we do not charge you.

Data Recovery Guarantee

On completion of a successful recovery you decide whether to accept or decline our quote. If an acknowledged recovery is not valid, Proactive will, at its discretion, try to remedy the recovery or refund our charges.

Quality Policy

Our success is based on a commitment to excellence and customer satisfaction. We promise the best data recovery service available with a pledge that includes:

1. 100% recovery of the data you require
2. Data recovered within an agreed time
3. Your agreement that 100% of the data recovered is legitimate and functional; in accordance with our terms and conditions
4. Transparent communication with you from first contact right through the recovery procedure.
5. A quality guarantee on any data we recover for you
6. 100% Confidentiality - Guaranteed

We understand that lost data presents huge problems and we promise to do our best to help you solve your crisis by wherever possible.

If, at any stage, you require an update or clarification or even wish to appraise our service, we'll be glad to hear from you and will always endeavour to address your concerns immediately.

Proactive offers data recovery services on what is, arguably, the widest range of media and operating systems in South Africa and beyond with straightforward procedures designed to ease the pain of data retrieval.